What should I know?

  • Scheduled work hours are somewhat flexible, but require a normal 10-hour workday, including lunch and meals.
  • Personnel are schedule out on the road for up to a two-week period and will stay at the work.
  • Personnel are scheduled to travel 90% of the time and have limited office or shop days.

What does a typical day look like for the Field Service Engineer?

  • Troubleshoot electro-mechanical issues of Company supplied or built packaging equipment.
  • Troubleshoot pneumatic and hydraulic issues of Company supplied or built packaging equipment.
  • Mechanically and electrically install packaging equipment and start-up production.
  • Rebuild and/or perform preventative maintenance on machine mechanical assemblies.
  • Operate and or provide production support of the above equipment.
  • Provide training of Company and customer personnel in maintenance, troubleshooting, and operation of the above-mentioned machinery.
  • Lead other Company technicians or a group of technicians in the installation, overhaul, preventative maintenance of the above-mentioned machinery.
  • Must communicate with Company engineering management, sales personnel, and customer personnel on a regular basis, keeping each abreast of job status, needs, and requirements.
  • Submit daily and weekly reports, via e-mail, on project or job status.
  • Must comply with Engineering Services Guidelines.

What qualifications do you look for?

  • 10+ years of experience in the manufacture, repair, overhaul, troubleshooting or service of packaging equipment, or equivalent experience.
  • 3+ years of experience with experience as a field service technician with extensive overnight travel included (or equivalent).
  • A two (2) year degree in electronics technology or a maintenance technology field or equivalent.
  • Demonstrated ability to go online with Allen Bradley (AB) programmable logic controllers (PLC’s) or equivalent.
  • Ability to read and troubleshoot electrical schematics and PLC ladder logic.
  • Ability to upload/download programs and to make changes to the PLC program to resolve complex problems and/or optimize machine performance.
  • Must have satisfactorily troubleshot electrical, hydraulic, and pneumatic circuits.
  • Extensive knowledge of mechanical assembly/disassembly.
  • Ability to train other technicians and/or customer personnel in the correct operation and maintenance and troubleshooting of equipment supplied by the Company.
  • Proficient at evaluating a new job, equipment, or assignment, thoroughly and impartially, assessing needs and timing of the project, and be enthusiastic to be involved.