What should I know?
- Scheduled work hours are somewhat flexible, but require a normal 10-hour workday, including lunch and meals.
- Personnel are schedule out on the road for up to a two-week period and will stay at the work.
- Personnel are scheduled to travel 90% of the time and have limited office or shop days.
What does a typical day look like for the Field Service Engineer?
- Troubleshoot electro-mechanical issues of Company supplied or built packaging equipment.
- Troubleshoot pneumatic and hydraulic issues of Company supplied or built packaging equipment.
- Mechanically and electrically install packaging equipment and start-up production.
- Rebuild and/or perform preventative maintenance on machine mechanical assemblies.
- Operate and or provide production support of the above equipment.
- Provide training of Company and customer personnel in maintenance, troubleshooting, and operation of the above-mentioned machinery.
- Lead other Company technicians or a group of technicians in the installation, overhaul, preventative maintenance of the above-mentioned machinery.
- Must communicate with Company engineering management, sales personnel, and customer personnel on a regular basis, keeping each abreast of job status, needs, and requirements.
- Submit daily and weekly reports, via e-mail, on project or job status.
- Must comply with Engineering Services Guidelines.
What qualifications do you look for?
- 10+ years of experience in the manufacture, repair, overhaul, troubleshooting or service of packaging equipment, or equivalent experience.
- 3+ years of experience with experience as a field service technician with extensive overnight travel included (or equivalent).
- A two (2) year degree in electronics technology or a maintenance technology field or equivalent.
- Demonstrated ability to go online with Allen Bradley (AB) programmable logic controllers (PLC’s) or equivalent.
- Ability to read and troubleshoot electrical schematics and PLC ladder logic.
- Ability to upload/download programs and to make changes to the PLC program to resolve complex problems and/or optimize machine performance.
- Must have satisfactorily troubleshot electrical, hydraulic, and pneumatic circuits.
- Extensive knowledge of mechanical assembly/disassembly.
- Ability to train other technicians and/or customer personnel in the correct operation and maintenance and troubleshooting of equipment supplied by the Company.
- Proficient at evaluating a new job, equipment, or assignment, thoroughly and impartially, assessing needs and timing of the project, and be enthusiastic to be involved.